:root {
  --ai-support-orange: #ff6b35;
  --ai-support-ink: #202938;
  --ai-support-muted: #6b7280;
  --ai-support-border: #e8e2dc;
}

.ai-support-launcher-wrap {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 2147483000;
  display: inline-flex;
}
.ai-support-launcher-wrap[hidden] { display: none !important; }

.ai-support-launcher {
  min-width: 104px;
  height: 48px;
  border: 0;
  border-radius: 24px;
  padding: 0 19px;
  color: #fff;
  background: linear-gradient(135deg, #ff7a45, #f25722);
  box-shadow: 0 10px 28px rgba(223, 79, 28, .32);
  font: 700 15px/1 system-ui, -apple-system, "Segoe UI", sans-serif;
  cursor: pointer;
  touch-action: none;
}

.ai-support-launcher:hover { transform: translateY(-1px); }
.ai-support-launcher-wrap[data-dragging="true"] .ai-support-launcher { cursor: grabbing; }
.ai-support-launcher-wrap[data-dragging="true"] .ai-support-launcher:hover { transform: none; }
.ai-support-hide {
  position: absolute;
  top: -9px;
  right: -9px;
  display: grid;
  width: 25px;
  height: 25px;
  place-items: center;
  padding: 0;
  border: 2px solid #fff;
  border-radius: 50%;
  color: #6b7280;
  background: #fff;
  box-shadow: 0 2px 8px rgba(36, 28, 22, .2);
  font: 700 18px/1 system-ui, sans-serif;
  cursor: pointer;
  z-index: 1;
  touch-action: manipulation;
}
.ai-support-hide:hover { color: #202938; background: #fff6f1; }
.ai-support-launcher:focus-visible,
.ai-support-hide:focus-visible,
.ai-support-panel button:focus-visible,
.ai-support-panel textarea:focus-visible {
  outline: 3px solid rgba(255, 107, 53, .3);
  outline-offset: 2px;
}

.ai-support-panel {
  position: fixed;
  right: 22px;
  bottom: 82px;
  z-index: 2147483001;
  display: none;
  flex-direction: column;
  width: min(390px, calc(100vw - 28px));
  height: min(660px, calc(100vh - 110px));
  box-sizing: border-box;
  overflow: hidden;
  color: var(--ai-support-ink);
  background: #fffdfb;
  border: 1px solid var(--ai-support-border);
  border-radius: 18px;
  box-shadow: 0 22px 65px rgba(36, 28, 22, .24);
  font: 14px/1.55 system-ui, -apple-system, "Segoe UI", sans-serif;
}

.ai-support-panel[data-open="true"] { display: flex; }
.ai-support-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 15px 16px;
  color: #fff;
  background: linear-gradient(135deg, #ff7a45, #f25722);
}
.ai-support-title { font-size: 16px; font-weight: 750; }
.ai-support-subtitle { margin-top: 2px; font-size: 11px; opacity: .9; }
.ai-support-close {
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 50%;
  color: #fff;
  background: rgba(255,255,255,.16);
  font-size: 22px;
  cursor: pointer;
}
.ai-support-body { flex: 1; min-height: 0; overflow-y: auto; padding: 14px; background: #fffaf6; }
.ai-support-intro { margin: 0 0 10px; color: var(--ai-support-muted); font-size: 12px; }
.ai-support-quick { display: flex; flex-wrap: wrap; gap: 7px; margin-bottom: 14px; }
.ai-support-quick button {
  border: 1px solid #ffd2c1;
  border-radius: 16px;
  padding: 6px 10px;
  color: #a63d18;
  background: #fff;
  font: inherit;
  font-size: 12px;
  cursor: pointer;
}
.ai-support-messages { display: flex; flex-direction: column; gap: 10px; }
.ai-support-message { max-width: 88%; padding: 9px 11px; border-radius: 13px; white-space: pre-wrap; overflow-wrap: anywhere; }
.ai-support-message[data-role="user"] { align-self: flex-end; color: #fff; background: var(--ai-support-orange); border-bottom-right-radius: 4px; }
.ai-support-message[data-role="assistant"] { align-self: flex-start; color: #303744; background: #fff; border: 1px solid #eee6df; border-bottom-left-radius: 4px; }
.ai-support-message[data-loading="true"] { color: var(--ai-support-muted); }
.ai-support-human { display: none; margin-top: 10px; padding: 12px; text-align: center; background: #fff; border: 1px solid #ffd5c5; border-radius: 13px; }
.ai-support-human[data-visible="true"] { display: block; }
.ai-support-human strong { display: block; margin-bottom: 8px; color: #9a3513; }
.ai-support-human img { display: none; width: 180px; max-width: 80%; height: auto; margin: 0 auto 8px; border-radius: 8px; }
.ai-support-human-placeholder { color: var(--ai-support-muted); font-size: 12px; }
.ai-support-form { display: flex; gap: 8px; align-items: flex-end; padding: 11px; background: #fff; border-top: 1px solid var(--ai-support-border); }
.ai-support-form textarea { flex: 1; min-width: 0; min-height: 42px; max-height: 110px; resize: vertical; box-sizing: border-box; border: 1px solid #d9d4cf; border-radius: 11px; padding: 9px 10px; color: var(--ai-support-ink); background: #fff; font: inherit; }
.ai-support-send { height: 42px; border: 0; border-radius: 11px; padding: 0 15px; color: #fff; background: var(--ai-support-orange); font: 700 14px/1 system-ui, sans-serif; cursor: pointer; }
.ai-support-send:disabled { cursor: wait; opacity: .55; }

@media (max-width: 600px) {
  .ai-support-launcher-wrap { right: 14px; bottom: 14px; }
  .ai-support-launcher { height: 44px; min-width: 94px; }
  .ai-support-panel { left: 14px; right: 14px; bottom: 67px; width: auto; height: min(680px, calc(100dvh - 76px)); border-radius: 16px; }
  .ai-support-form textarea { font-size: 16px; }
}

@media (prefers-reduced-motion: reduce) {
  .ai-support-launcher { transform: none !important; }
}
